Terms & Conditions

Eligibility & Age Requirement

To be eligible to create and maintain an account on ji999, you must satisfy all of the following conditions at all times:

• You are at least 21 years old and have provided truthful, accurate date-of-birth information during registration.
• You are accessing the platform from a jurisdiction where online gambling is not explicitly prohibited for you personally.
• You are registering as an individual on your own behalf and not as an agent for any third party.
• You do not already hold an existing active account with ji999. Multiple accounts are strictly forbidden.

Account Registration & Verification

When registering for a ji999 account, you are required to provide complete and accurate personal information. Providing false details is a violation of these Terms and Conditions and may result in immediate account suspension or permanent closure, along with forfeiture of any balances held.

KYC Verification

ji999 operates a Know Your Customer (KYC) process to maintain platform integrity and comply with anti-money-laundering best practices. You may be required to submit one or more of the following documents:

• A government-issued national ID card (NID) or passport.
• Proof of address such as a recent utility bill or bank statement issued within the last three months.
• Proof of ownership of the payment method used for deposits (e.g., screenshot of linked bKash or Nagad account).

Account Security

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. ji999 will not be held liable for any losses arising from unauthorised access to your account resulting from your failure to keep your credentials secure. If you suspect any unauthorised activity on your account, please contact our support team immediately at [email protected].

Deposits & Withdrawals

ji999 supports a range of local and international payment methods to serve players across Bangladesh. All financial transactions are processed in Bangladeshi Taka (BDT). The platform currently accepts deposits and processes withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard.

Deposit Rules

Deposits are subject to the following conditions:

• The minimum deposit amount is ৳200. Deposits below this threshold will not be credited to your account.
• All deposits must be made from a payment account registered in your own name. Third-party deposits are strictly prohibited and will result in account suspension.
• ji999 does not charge fees for deposits, but your payment provider (e.g., bKash or Nagad) may apply their own service charges.

Withdrawal Rules

Withdrawal requests are subject to the following conditions:

• The minimum withdrawal amount is ৳500. Requests below this amount will not be processed.
• Withdrawals will only be processed to the same payment account used for deposits, subject to successful KYC verification.
• Withdrawal processing times are typically within 24-72 hours (Bangladesh Standard Time, UTC+6), subject to verification status and payment provider timelines.

Bonuses & Promotions

ji999 offers various promotional offers including welcome bonuses, reload bonuses, free spins, and cashback schemes for eligible players. All bonuses are subject to the following general conditions:

• All bonuses are subject to wagering requirements which must be met before any winnings derived from bonus funds can be withdrawn. The applicable rollover multiplier will be stated clearly on each individual promotion page.
• Bonuses are non-transferable and may not be exchanged for cash unless the applicable rollover conditions have been fully satisfied.
• ji999 reserves the right to withdraw, alter, or cancel any promotion at any time. Players will be notified of material changes where reasonably practicable.
• Bonus abuse, including but not limited to use of multiple accounts, coordinated betting patterns, or exploitation of technical errors, will result in permanent account closure and forfeiture of all balances.

Specific bonus terms, including minimum deposit thresholds, eligible games, and time limits, are published on each individual promotion. In the event of a conflict between these general Terms and Conditions and promotion-specific terms, the promotion-specific terms shall take precedence.

Prohibited Activities

The following activities are strictly prohibited on the ji999 platform and will result in immediate account suspension, permanent closure, and potential reporting to relevant authorities:

• Registering or operating more than one account, whether under your own name or using a different identity.
• Any attempt to launder money or use the platform for any fraudulent financial purpose, including using misappropriated payment details.
• Exploiting software bugs, glitches, or vulnerabilities in any game or platform feature to gain an unfair advantage.
• Collusion with other players or third parties to manipulate game outcomes or bet results.
• Using automated software, bots, scripts, or any artificial intelligence tools to interact with ji999 games or bet markets without prior written consent.

ji999 employs advanced fraud detection systems and conducts regular audits. Accounts found to be engaged in any prohibited activity will be closed without warning, and any funds held therein may be confiscated pending investigation.

Intellectual Property

All content on the ji999 platform — including but not limited to software, text, graphics, logos, button icons, images, audio clips, and the overall design and compilation of content — is the exclusive property of ji999 or its content suppliers and is protected by applicable intellectual property laws. Unauthorised reproduction, distribution, or commercial exploitation of any ji999 content is strictly prohibited.

The ji999 trademark, brand name, and associated logos may not be used in connection with any product or service that is not affiliated with ji999 without prior express written permission. Any use of ji999's intellectual property beyond ordinary browsing and personal use is a violation of these Terms and Conditions.

Limitation of Liability

To the maximum extent permitted by applicable law, ji999 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform or any services offered therein. This includes, without limitation, loss of profits, loss of data, loss of goodwill, service interruption, computer damage, system failure, or the cost of substitute services.

ji999 makes no warranty, express or implied, that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. The platform is provided on an 'as is' and 'as available' basis. You agree that your use of the platform is entirely at your own risk.

Responsible Gaming

ji999 is firmly committed to promoting responsible gaming across Bangladesh. Gambling is intended to be an entertaining activity for adults. If you feel that your gambling is no longer recreational and may be causing financial or personal harm, we strongly encourage you to make use of the responsible gaming tools available on our platform, including deposit limits, session time limits, and self-exclusion options.

Players who choose to self-exclude will have their access to ji999 suspended for the duration they select. Self-exclusion requests are processed by our support team and cannot be reversed during the exclusion period. For more detailed guidance, please visit our Responsible Gaming page.

Amendments to These Terms

ji999 reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, we will update the 'Last Updated' date at the top of this page. Where we reasonably consider the change to be significant, we will endeavour to notify registered users by email or via an in-platform notification.

Your continued use of the ji999 platform following the posting of revised Terms and Conditions constitutes your acceptance of those changes. If you disagree with the revised terms, you must cease using the platform and may request account closure by contacting our support team.

Governing Law & Disputes

These Terms and Conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with the laws applicable to the operational jurisdiction of ji999. Any disputes that cannot be resolved amicably through our customer support channels will be referred to arbitration in accordance with the applicable rules. By using ji999, you consent to this dispute resolution process. Nothing in this clause limits your statutory rights as a consumer under applicable Bangladeshi consumer protection principles.